Distance Sales Agreement
General information about the reservation relationship formed remotely, the confirmation flow and the accommodation service scope at İnera Hotel.
Distance Sales Agreement
This page summarises how reservation requests on inerahotel.com.tr are handled and which general rules apply to accommodation services.
Scope
This notice is a general explanation for accommodation requests submitted by phone, email, contact form or the online booking flow. The final reservation is completed once room availability and the hotel's confirmation are provided.
How a reservation is formed
After the requested dates, guest count, room type and contact details are reviewed, availability is confirmed. Once approved, the reservation becomes a binding record for the accommodation service.
Pricing and payment
Prices may vary depending on the stay dates, room type, campaign and availability. If a deposit or prepayment is required, the amount and payment channel are clearly communicated during the booking process.
Changes and cancellation
Change and cancellation terms depend on the date and channel used to make the reservation. Timely notice helps us handle any penalty or refund process more accurately.
Exceptions and contact
Accommodation services are date-specific and planned in advance, so the confirmed booking terms always apply. If you have questions, please use the contact details below.
Contact
You can reach the hotel team through the channels below for distance sales and reservation enquiries.